Tag Archives: etc)

HOW TO: Offer Multiple Shipping Options on Etsy.com

21 Dec

UPDATE:  5/4/2012… Apparently this no longer works.  I will keep this post up on the blog but it has been reported to me that this method no longer works as Etsy has rolled out and is continually rolling out new seller/checkout/shipping features…This was from way back when, in the very early days of Etsy…. I guess I’ll keep it here for historical reference…

UPDATE: 1/27/2011…  Not sure that this works with the newer Etsy checkout… Anyone want to try it?  Report your results in the comments section please!  Merci!

(UPDATED with international info…It’s at the end of the post)

Here is how I am offering multiple shipping options without the whole “convo me” and paypal invoice thing…

I read the article in the storque about setting up paypal so that transaction shipping info would be taken from the etsy transaction and brought to paypal…

I thought, “hey ,why can’t I do the reverse to use paypal’s shipping features when the customers are in the paypal portion of checking out”…

So…Here’s how I did it.
I went into paypal and clicked profile(under “my account”)

Under “selling preferences” I clicked “shipping calculations”

Here you can add methods…Each method gets a line, so you can customize what is charged.

For example, for my goods, and in my Etsy shop I have the base shipping (on domestic US) as:
$2.75 ($0.50 if shipped with another item)…
So for each entry in my standard shipping profile in PayPal I would put items 1-1 $2.75, 2-2 $3.25, 3-3 $3.75 4-4 $4.25 and 5+ $4.75….

Then I can also add a profile for Overnight and 2 day…

But for those it’s flat rate regardless of quantity (you can also do all of this by weight or dollar amount, but you need to stay consistent with your etsy listings, so doing it by quantity makes sense for most sellers…

Remember, your etsy listing is your agreement with your customer, you cannot go charging some bizarro number in paypal shipping….

To handle this I have explained in my listings what the listed shipping price is for (usps first class) and that other options are available when completing their payment in paypal…I also list those methods and their charges in my listing so nobody is confused and thinks everything ships fedex upgraded for free….

My etsy shipping charge does equal the “standard” shipping charge in my paypal profile.

Now, when setting this up, there is an important box in each little shipping method/profile that you set up…

It says:
Use the shipping fee in the transaction instead of my calculator’s settings:

If you click this, it will use the amount you specified in Etsy.  If you leave it blank, your customer should be able to choose their shipping method (if you have multiple methods…if you only have one method, and do not want to offer speedier shipping then you probably should just disregard this post as you don’t need to do this…

( Here’s the article that got me moving in this direction:
http://www.etsy.com/storque/how-to/customer-care-how-to-for-sellers-shipping-costs-and-paypal-399/ )

I do think it is important to explain to the customer what your listed shipping is for and that they have choices once they are in paypal…

Also, if you are shipping fedex, you will need your customer’s phone number for the airbill… I chose “optional” for the phone number request in “Website Payment Preferences” under paypal/profile for the time being…

I really hope this helps someone!

I wish I had figured this out sooner!

I do have to update my listings (take out the date specific/holiday stuff) but I think it gives a good picture of how I am managing this idea for my own shop….You can see it here: CleverGirl.Etsy.com

Hugs!

xo

Bek

NOTE:  This is for domestic US shipping.  I believe the international shipping could be tweaked the same way but the parameters of shipping various goods to international destination is quite varied.  The method outlined here is how I am doing it. Your Mileage May Vary.  No guarantees, warrantees implied.  Not responsible if problems occur. Etc… Basically: here’s what I did, you can try it to, if you want to, but if it doesn’t work for you then I am not responsible.  Everyone has very different needs, requirements, goods which may make this method ineffective or impractical… I may have skipped steps. I tried not to, but things happen….   I will answer questions if I can, but I am swamped.  The best teacher is experience…It’s worth investigating all of the details before commiting to anything…  (and I am not tech support…I am a silversmith…) Sorry if this sounds harsh…. Hugs! Peace! Love all around!

INTERNATIONAL: For international orders I have two shipping profiles in Etsy, one for goods that are priced above $50 and one for those that are below $50,  due to importation requirements for most countries… So in this case, I chose to use the information from the etsy.com transaction to override shipping options in paypal.  PayPal allows different options for domestic and international- including which info is used… hope this helps…

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MULTIPLE SHOPS:  I have not tried this for multiple shops… If you try it and have success(or failure, as long as we can learn from it) with multiple shops let me know and I’ll post an update here , or blog about it and I’ll post the link… I cannot even wrap my head around the basic logistics of two shops right now, so in the interest of my sanity and accurate information, I’m taking  hands off approach to that one…

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Finding their mama…

9 Nov

Ok, so my birthday was indeed on Friday.  I am now 33.

Last night and tonight (we are episodic folks) kiddo watched The Nightmare Before Christmas with me (I had never seen it)… He was fine until…

Oogy Boogy is stripped of his clothes and all of the bugs/critters go running and fall into the fire.

Boy was horrified.

I paused and asked him if he was ok.

He said “They are going to find their mama”

(to deal with his fear of bugs-mostly flies- we have taught him to wave his hands and say “go find your mama”… That little concept has made a huge difference as far as successfully keeping the peace and not having a complete meltdown on our hands when dining at the al fresco eatery that my parents prefer…)

Then he said “they went to find their mama and went into the fire and got burned up”

He was so sad and heartbroken…

All of the horrible things he might overhear in a day- on the news, flipping channels on TV, conversations between adults, and the one concept that always hits him the hardest is the idea of someone trying to find their mama.  The idea that the reunion might not occur is just devestating to him…

Shortly after that he declared that he was going to take a big marker and write a line across the top of his head so he wouldn’t grow any more.  The kid is obsessed with growing up and getting bigger (he is very encouraging when the wii fit tells me I’m up .5 lbs… “Yay Mama, you are growing biggest!”…I have to love that someone is happy about that!) and he has declared that he is going to stay the size he is now so nothing changes anymore…  That and he wants everyone to stop working and me to not be so tired and sick so I can play more.

I tell him every night:

“It doesn’t get better than You”

It’s his little insights on everything that make me feel like I am the luckiest Mama in the world.  His sweetness and insights make everything more manageable.  They make everything sweet and they make the world feel safe and warm….

The Truth Freaking Hurts.

24 Sep

For the past few weeks I’ve been having mega-low energy.  Lower than usual.

Because I haven’t been the most physically active Mama over the past few weeks (or rather less physically active than usual because my energy is low and my muscles aren’t obeying lately) I have been trying to make time for kiddo combined with a little rest…We are trying a more structured afternoon here, so having this sort of Mama and kiddo time of any sort seems to be just what kiddo and I needed…

This week so far I am feeling a little better and actually getting around the house a little easier and even took some new photographs, reorganized some work trays, and plotted some other things I need to do on my calendar…  So, I took a little quiet work with me so I could get something done while I was mildly alert and while boyo was eating his snack, while we both watched a movie…

Half way through the movie, kiddo started rearranging my work tray, as my work wasn’t making a pattern and he needs patterns…. I asked him to please stop and he said he wanted to help me with my work so I wouldn’t have to work so much.

I felt like such an arse.  I haven’t been working that much but I do most of my work when he is getting home from school as the morning is a bizarre game of fatigue just running me down.  I wake up. I get out of bed. I go to the kitchen to make tea.  Before it is ready I have to go sit down on the bed but I barely get there because my limbs are too worn to propel me.  This goes on for a couple of hours. Once the 2 cups of tea and the diet dr. pepper kick in along with my ADD meds, I usually have around 2 hours to do whatever I have to do.  This is going to make me lose my last marble.  I went through similar fatigue in January and I stopped taking on new custom work.   I hope this fades faster as I really do miss being at least mildly productive and I miss the interaction, the dance, that is the custom process….

Anyway, I was talking to kiddo and I asked him if he likes spending movie time with me in the afternoon (his dad is doing the active and more focused work with him) and he said he did.   As it turns out he wants to spend more time with me and doesn’t feel like I have spent time with him.  I get this, I do. I understand it.  The balance is elusive for moms who are healthy.

I asked him if he remembers spending time together when he was a very little guy and he said he did. I asked if we had fun and he told me that we went to the doctor’s office.  He is right, we were in doctor’s offices for his stuff and my stuff, at least twice a week for his first few years.  But that broke my heart.  His most vivid memories of me from his earlier years were in doctor’s offices, and going to sleep at the hospital and waking up with the booboo on my neck.   These things make him very sad. He told me he is worried.  “About what?” I asked. “About you” he replied.  I replied, “that’s funny, I was worrying about you!”…And then I broke down.

I guess somewhere, deep down, I was hoping that maybe he wouldn’t remember.  Or that those things were our normal wouldn’t bother him so much.  But they do.  And they bother me too.

Ooops.

11 Sep

Ooops.

Originally uploaded by CleverGirlBek

Ok. So the new label printer showed up today and within 30 minutes I managed to destroy it.

I called Dymo directly and they told me that my printer probably didn’t need the firmware update and that could have busted it…They also said I needed to contact the reseller/retailer to exchange it..

Called Labelcity.com (I rarely make phone calls these days, most everything is by email due to scheduling around kiddo and rest) and told them that I called Dymo and they said “Did you tell them that you bought it from Labelcity?” It appears they have a contract with them…

Called Dymo back and the nice gentleman on the phone knew exactly what I was talking about- all I had to say was “I bought this from Labelcity” (I was worried and jaded from past experiences with other companies that I was going to become a ping pong ball) and he shipped out a replacement after taking down some information. He even sounded concerned that as Fedex had already picked up for the day that they wouldn’t pick up my package until tomorrow but it would be shipping with overnight service so Monday I will have the replacement…

Bummed it wasn’t something I could fix on this end but I did manage to print my one label for the day before I fried the machine so I’m happy.
But more than that I am thrilled by my experiences with both Labelcity.com and Dymo – I was never put on hold and received straight answers and prompt and stellar service. That, my friends, is what will earn them repeat business and referrals from yours truly.

Hey Jude, you’re just misunderstood….

4 Aug

Boyo really knocked us on our arses on this one…

He got out of the shower last night and was parading around in search of his skivvies singing
“Na na na na-na-na- NAAAAAAAAAAAAAAAAAAAAAAAH”

and then what I thought was “Hey Jude”…

Today he informed me that Hey Jude was not a nice song. He further explained that it was not a good thing to say and that was why the song was “sad” (you know, “take a sad song…”

A little clarification (and of course a brief video for the archives) from the baldguy later and I found out what boy was talking about….

He thinks the song is “I hate you.”

I dook you not.

It’s times like these where I am grateful that after almost 33 years of training I can finally muster the strength to leave the room and get a bit more away from his fragile, 4 year old self-esteem to laugh until the tears come…

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