Tag Archives: dymo

Label Making.

23 Apr

labels

Labels.

Originally uploaded by CleverIndie

Awhile ago, before we really understood what was going on with Alex, I blogged about my label maker…

I really have stopped using it (yeah, not so much disorganized as trying to get rid of the unnecessary things and not commit to keeping them by putting them in a box and labeling them, but not totally committed to….let’s just say my brain is elsewhere… and at this rate I don’t know if I could find it if I needed to)

Before Alex started pre-school he was obsessing over my label maker.
As a reward for doing his best (with anything really) I would let him use my dymo handheld label maker to print one label.

I figured he might type his name, maybe the alphabet A-Z, perhaps some numbers…He took to typing things out in the way one might use a speak & spell…

This image consists of all of the labels he made over the course of a couple of weeks.

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Ooops.

11 Sep

Ooops.

Originally uploaded by CleverGirlBek

Ok. So the new label printer showed up today and within 30 minutes I managed to destroy it.

I called Dymo directly and they told me that my printer probably didn’t need the firmware update and that could have busted it…They also said I needed to contact the reseller/retailer to exchange it..

Called Labelcity.com (I rarely make phone calls these days, most everything is by email due to scheduling around kiddo and rest) and told them that I called Dymo and they said “Did you tell them that you bought it from Labelcity?” It appears they have a contract with them…

Called Dymo back and the nice gentleman on the phone knew exactly what I was talking about- all I had to say was “I bought this from Labelcity” (I was worried and jaded from past experiences with other companies that I was going to become a ping pong ball) and he shipped out a replacement after taking down some information. He even sounded concerned that as Fedex had already picked up for the day that they wouldn’t pick up my package until tomorrow but it would be shipping with overnight service so Monday I will have the replacement…

Bummed it wasn’t something I could fix on this end but I did manage to print my one label for the day before I fried the machine so I’m happy.
But more than that I am thrilled by my experiences with both Labelcity.com and Dymo – I was never put on hold and received straight answers and prompt and stellar service. That, my friends, is what will earn them repeat business and referrals from yours truly.

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